Talla unknown
Talla is an Artificial Intelligence (AI-powered) automation platform that is designed to enhance the deliverance of Customer and employee support. It builds machine learning models of routine tasks, increases the productivity of each rep, and answers basic questions by integrating with your existing workflows and systems. Talla offers a wide range of virtual assistants to its users ranging from Knowledge Assist for breaking the barriers between an intelligent knowledge system and your team; Customer Assist for generating quick resolutions with easy and interactive conversational support, Agent Assist for providing faster and wiser operating tools to the agents and the Automations Assist for automating and streamlining workflows across various channels. Talla also provides custom automation for digital financial services apart from improving and updating the universal healthcare objectives using Automation and AI-powered technologies. It also provides AI and Automation services for the healthcare industry and for the Logistics and Insurance sector. Talla provides a powerful personalized experience apart from a free demo of each of its virtual assistant services.
Starter (agent Assist)
$1,700.00 per month
10 users. Additional users are billed at $40/user/month
2000 content pages available for Knowledge Extraction
Integrate with Slack or Microsoft Teams
View analytics on user interactions, content training, training progress, and overall effectiveness
Use smart templates to build content that’s optimized for machine learning
Identify knowledge gaps and triage
Growth (agent Assist)
$4,250.00 per month
Includes the features of Starter plan, plus
100 users. Additional users are billed at $35/user/month
10,000 content pages available for Knowledge Extraction
Integrate with your existing workflows via browser extension
Assign different user roles and permissions
Use single sign-on via SAML
Enterprise (agent Assist)
Custom
Includes the features of Growth plan, plus
A custom number of users
A custom number of content pages available for Knowledge Extraction
Integrate with a custom number of systems
Add custom process automations
Starter (customer Assist)
$1,700.00 per month
Automate resolving 1,000 support inquiries per month
Automate extracting answers from up to 2000 content pages
Deploy to up to 5 support sites
Identify knowledge gaps and triage
View analytics on user interactions, content training, training progress, and overall effectiveness
Growth (customer Assist)
$4,250.00 per month
Includes the features of Starter plan, plus
Automate resolving 6,000 support inquiries a month
Automate extracting answers from up to 10,000 content pages.
Deploy to up to 10 support sites
Allow customers to open new requests from your support site
Integrate with 1 live chat system
Integrate with 1 ticketing system
Enterprise (customer Assist)
Custom
Includes the features of Growth plan, plus
Automate resolving an custom number of support inquiries
Automate extracting answers from a custom number of content pages
Deploy to up to custom number of support sites
Integrate with an customed number of systems
Add custom process automations
Enterprise (automations)
Custom
Automated logic flows that resolve customer requests
Automated processes between your internal systems
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